19 Jun 2017

Full-Time Security Operations Lead

Directline Group – Posted by AdminOrpington, England, United Kingdom

Job Description

Security Operations Lead

This is a fantastic opportunity to progress your career within the Security Operations team at Direct Line Group, a market leading Insurer based in Bromley.

The Security Operations Lead is a member of the Security Engineering & Operations team and reports to the Head of Security Engineering & Operations. The purpose of this role is to manage the Security Operations team, providing day to day leadership on operational tasks and issues. This role is responsible for running an effective and efficient security operations function.

Key Duties

• Managing all aspects of the security operations team, ensuring staffing levels are sufficient and the development needs of staff are identified and planned.

• Responsible for maintaining the process and procedural documentation that define DLG’s security operations to ensure transparency and facilitate compliance.

• Performing governance activities with DLG suppliers, monitoring of all supplier service level agreements and addressing operational issues

• Develop and maintain KPIs that provide a view over the effectiveness of security operations on identifying threats

• Providing weekly and monthly reporting of the status of security operations across the DLG estate.

• Maintain up-to-date knowledge of information security including security solutions, security processes and new attacks and threat vectors.

• Collaborating with the Security Architecture team to report appropriate operational issues that may be resolved at an architecture level.

• Responsible for overseeing the 24/7 information security incident management process.

• Responding in a timely manner to any incidents and anomalies that are escalated by Security Analysts

• Perform fair, consistent and transparent performance management across Operations team.

• Responsible for engaging with and delegating tasks to a team of security analysts with various technical skills.

• Ownership for  training staff on information security procedures and information security incident response.


• Proven track record leading an operational team in information technology and security.

• Advanced knowledge and operational experience in: firewalls, intrusion detection and prevention systems, anti-virus and content filtering, URL filtering, authentication solutions, switches, routers, Voice over IP (VoIP), firewall zoning.

• Advanced understanding of information security, border protection, incident handling and response, forensics, endpoint protection and encryption.

• Advanced knowledge in security operations with particular emphasis on event management.

• Experience with log analysis tools, phishing, network analysis and able to work with logs from various sources, such as web servers, database servers, SIEM tools

• Knowledge and experience in using various security related exploits and tools.

• Strong understanding of computer science: algorithms, data structures, databases, networks, and tool development.

• Network infrastructure knowledge, advanced knowledge of TCP/IP and Internet protocols.

• Strong ability to communicate: write clearly and speak authoritatively to different audiences.

• Communicate and present concisely and effectively based on appropriate level of management interaction.


  • Undergraduate degree (preferably 2:1 or higher) in a relevant field (e.g. Computer Engineering, Computer Science, Information Security) or in a STEM major (Science, Technology, Engineering, or Math) is strongly preferred and a Master’s degree in relevant field is desired.
  • Security certifications such as CISM, CISSP, M.Inst.ISP, CISA by a recognised professional body are required.
  • Security certifications such as SANS Enterprise Defender (SEC501), EC-Council Certified Ethical Hacker (CEH) by a recognised professional body are strongly preferred.

Career benefits and rewards

Rewarding you is really important to us, as well as offering a competitive salary and generous holiday entitlement; you can take advantage of a wide range of benefits. The best part is you can pick and choose the benefits to suit your own lifestyle, but also pass on some of the savings to family and friends. Here are just a few we have on offer:

  • A competitive salary, benchmarked against our competitors, which will grow as you do.
  • Pension 9% of your base salary, you can choose to contribute less or more than this, and anything you don’t wish to put in to your pension you can take as cash instead!
  • Private medical insurance (anyone can choose this through our flexible benefits scheme, and managers receive this as standard)
  • Attractive holiday entitlement
  • 50% off our Home, Motor and Pet insurance
  • Free Travel insurance
  • Free Green Flag breakdown cover
  • Flexible rewards including Life insurance, income protection, critical illness insurance, personal accident insurance
  • Retail card, with discounts at big name retailers
  • My Discounts – a discounts website for all our employees, with great discounts, cash back savings and offers across hundreds of brilliant  high street brands, travel, tickets, gym memberships and much more.

Who we are
Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We are one of the leading motor, home and small business insurers in the UK. We are home to some of the nation’s best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.

Closing date – Undisclosed

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Job Categories: Other. Job Types: Full-Time and Permanent. Job Tags: Directline Group, diversity, equality, full time, inclusion, London - Bromley, permanent, and security operations lead. Salary: Undisclosed.

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